5 Ways To Protect Your Price

Why do so many salespeople automatically offer a discount at the end of a pitch? Anyone can offer a discount, so it demonstrates neither talent nor skill. The way to approach a sales pitch is to be confident in your knowledge of the product or service you are selling,...

Millennials are People too!

I’m trying to make sure this doesn’t become a rant but it’s becoming increasingly difficult to avoid. The reason I’m so aggravated is that I cannot believe the amount of time devoted to analysing, commenting on and advising how different millennials are. I’ve...

Discipline and Trust are not Incompatible

When the sordid revelations about the behaviour of some individuals involved in relief work for Oxfam first hit the headlines I was truly shocked. When it then became apparent that this was an issue involving many charities I found it hard to comprehend. I naively...

Reignite Team Performance

Why does changing a manager in football so often improve the results of the team? Chris Powell has recently taken over at Southend United following a run of 13 games and only 2 wins under the previous manager. On Saturday he managed his third game in charge and now...

Boss’s Day Anyone?

America has a Boss’s day every year. Every 17th October is set aside for “employees to thank their boss”. Apparently it started in the 1950’s, it wasn’t invented by a card company and, as yet, hasn’t migrated to the UK unlike most other American ideas. I wonder why...

Why Enjoyment Improves Performance

I watched the final of the women’s cricket world cup yesterday between England and India and, as I’m English, I was more than a little biased in my aspirations for the outcome of the game. However, the game was amazing and kept me on the edge of my seat...